Techno Innovation: IT growth strategies: service, productivity, cost control, security
www.globalchange.com Key themes growth strategies impact on IT departments. Need for IT innovation in systems, processes, outsourcing, infrastructure risk management, customer support and security. Rapidly changing nature of global business, external operating environments, manufacturing, wholesale, retailing, logistics, supply chain management, velocity of change in consumer and competitor behaviour, shifts in patterns of work, virtual teams, virtual working, collaboration tools and partnership – relevant to key industries such as financial services and health. CONVERGENCE We think about convergence of technologies, and of businesses such as information and entertainment companies. But convergence also demands multi-skilled, multidisciplinary teams. People with unusual combinations of experiences and training. CIO and COO industry strategy. Globalisation of every large business, mergers, acquisitions — all these create new leadership pressures when it comes to sharing information. New blends of products and services. Blurring of differences between different kinds of corporations. CONNECTIONS Beyond increasingly mobile connections between people, to connections between apparently unrelated ideas and facts. Semantic web. Example: fraud detection in banking using complex data analysis to identify patterns of unusual activity, including unusual interactions between people. Example: detection of viral mutations and new patterns of disease. Example: predicting behaviour of …
